This topic provides information for troubleshooting problems with the Ricoh ESA Unified Client application.
Failed security check due to:
Uninstall and reinstall the application.
Disk out of space for one of the following reasons:
Java class reference missing for one of the following reasons:
A4 small panel scanner settings
Typically, the MFP device automatically detects the scan settings that you configure. If the MFP device does not detect the scan settings and the device panel shows an error, map the device model code to the scanner bed value:
- Locate the 33956099.zip file on the server (for example, C:\Program Files (x86)\NSi\Device Registration Service\Service\Plugins\33956099.zip).
- Extract the modelinfo.properties file from the ZIP file and open it in a text editor.
- Configure the properties file by adding an entry for your device in the following
- Save your changes to the file and reinstall the Xlet.